C CHANG
My two teenage children and I spent a full day at Ferrari World Abu Dhabi, from around 10 AM until 6:30 PM, and we truly enjoyed every moment of it. We rode many of the thrilling attractions multiple times, and the overall experience was exciting and memorable. The food inside the park was also of good quality—though we would be even happier if the prices were a little lower!
Because this visit was planned for the final day of our trip, we needed to head directly to AUH Airport afterwards for our departure flight. We had searched online for luggage storage information, but couldn’t find much. In the end, we brought along one large suitcase and two small carry-ons and went straight to Ferrari World. Thanks to the security team and the staff’s clear guidance, everything went much more smoothly than expected. We were personally assisted by the VIP customer service officer, Mr. Naji, who accompanied us to the ticketing counter, helped us with the process, and arranged our paid luggage storage efficiently.
Towards the end of our visit, I unexpectedly needed to purchase sanitary pads. A very kind female staff member, Ms. Kakal, not only directed me to where I could buy emergency supplies inside the ladies’ room, but when she learned that I didn’t have enough small change, she kindly offered to pay for an extra pad so that I would have a spare. She even wished us a safe journey home afterwards. Her warmth and compassion truly touched me.
I am sincerely grateful to all the staff members at Ferrari World—your assistance made our final day in Abu Dhabi smooth, joyful, and unforgettable. Thank you for your exceptional service!